Clinics & medical centres

Software that runs a medical centre.

ERPNext for clinics in Qatar — appointments, patient records, billing, pharmacy and accounts in one system. Call or WhatsApp +974 7406 2452.

In short

Clinic management software brings appointments, patient records, billing, pharmacy and accounts into one system, so a patient is registered once and every department works from the same file. For a medical centre in Qatar it also has to handle Qatar ID as patient identity, bilingual documents, insurance claim details, and access controls appropriate to medical records.

Clinic software should cover appointments, patient records, billing and accounts in one system rather than three. Haya builds these on ERPNext, whose healthcare module handles patients, practitioners, scheduling, consultations and prescriptions — with the accounting already underneath it. Live at Brite Medical Centre and Focus Medical Centre in Doha.

Why not a dedicated clinic package

Dedicated clinic software usually handles the clinical side well and the business side poorly. It books appointments and prints receipts, then exports a spreadsheet for the accountant, and the clinic ends up running two systems and reconciling between them.

ERPNext puts the appointment and the accounting entry in the same system, so a consultation billed at the desk reaches the general ledger without anyone re-keying it. It is also free of per-user licences, which matters when reception, four doctors, two nurses, a pharmacist and an accountant all need to log in.

What we configure for a Qatari medical centre

The configuration matters more than the installation.

  • Pricing and invoicing in riyals, with the tax treatment your accountant expects
  • Insurance handling — policy details on file, insurer-billed items separated from cash
  • Bilingual patient documents where the clinic serves Arabic and English speakers
  • Practitioner schedules reflecting real availability, including split shifts
  • Role-based access, so reception can book and bill without reading clinical notes
  • WPS payroll for clinic staff in the same system
Call +974 7406 2452

Common questions

Does it handle insurance?

It should hold the patient's insurer, policy and approval details against the visit and produce the documentation a claim needs. Insurance handling is where most clinic administrative time goes, so it is worth testing on your actual insurers rather than accepting a general claim of support.

Is patient data secure?

Access should be controlled by role, so reception sees appointments and billing while clinical notes stay with clinicians, with an audit trail of who viewed what. Qatar has a personal data privacy protection law, and medical records warrant more care than ordinary business data.

Can it run the pharmacy too?

Yes — dispensing linked to the prescription, with stock deducted and billed to the same visit. For a polyclinic that matters, because pharmacy stock and clinic revenue are otherwise reconciled by hand.